Positions Available
Direct Support Professional (DSP)
Full job description
We are not just hiring staff. We are hiring great staff. Seasons Adult Foster Care is paying $20.00 / hour (after training) for Direct Support Professionals. Overtime available! Our homes are located in Motley, Pillager, and Staples.
Supporting individuals with behavioral mental illness in a residential setting overnight is an important part of helping our clients feel secure in their home and has a unique opportunity to start each person's day off right!
Seasons AFC aims to provide a culture of FUN for you and our clients in a residential home setting.
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YOUR SCHEDULE: We offer a schedule to support a work-life balance, while providing the best care for our clients possible.
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Our block schedule gives you your schedule months in advance
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Receive full-time pay AND have every other week off of work
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No forced overtime, but overtime available
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Full-time, part-time, casual and seasonal positions available
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Paid training program - no experience necessary
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Opportunities for professional and personal growth
Seasons Adult Foster Care (Seasons AFC) specializes in creatively finding a person-centered lifestyle to improve the lives of individuals suffering from chronic and persistent mental illness. Developing people who develop people!
Pay: From $20.00 per hour (after training)
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Employee assistance program
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Health insurance
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Paid time off
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Referral program
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Vision insurance
Designated Coordinator
Reports to: Designated Manager
1.0 FTE
PURPOSE:
This role as a Designated Coordinator (DC) is a key role within the company that provides case management services to assigned individuals that receive supported living services in a community residential setting.
Designated Coordinators are responsible for the safety and well-being of the Person Served according to Seasons Adult Foster Care’s high standards in behavioral health while maintaining and upholding the Minnesota Department of Human Services (MN DHS) 245D statutes.
This position will, in collaboration with the Designated Manager and other Designated Coordinators, provide oversight to multiple sites with persons served and will provide training and supervision to the Direct Support Professionals (DSP) that will be responsible for day-to-day support services. This position will work in collaboration with the program and administrative teams as part of the interdisciplinary team providing holistic behavioral and medical support services in a community residential setting.
RESPONSIBILITIES:
Essential job responsibilities include, but are not limited to:
● Lead, manage, and hold DSPs accountable to carry out their daily tasks, resulting in the improvement of the lives of persons served.
● Instruct DSPs in the proper way to implement the Support Plan Addendums (SPA) and service
outcomes for the persons served in our care.
● Study, absorb, and maintain a current understanding of MN Department of Human Services (DHS) Rule 245d.
● Execute compliance of MN DHS Rule 245d, person-centered care and federal regulations in all areas of the company.
● Ensure person-centered planning and decision-making processes are followed.
● Facilitate regular team check-ins to discuss persons served progress and needs.
● Service Coordination: Develop, implement, and evaluate individualized service plans for persons served to ensure compliance with MN DHS Rule 245d statutes, including, but not limited to: SPA, IAPP, SMA, and outcomes.
● Design (as necessary), implement, and use data systems to measure effectiveness of services and supports.
● Provide supervision, support, and evaluation of activities that include:
● Oversight of the license holder’s responsibilities assigned in Person Served Support Plan (SP)
and SPA.
● Evaluate the effectiveness of training, methodologies, and progress on the Person Served outcomes based on measurable and observable criteria.
● Provide program improvement for services provided.
● Serve as the main point of contact for person-served extended teams, including but not limited to: Pharmacy, Medical providers, Psychiatric providers, Case workers, Guardians, Family of the Person Served and the internal team.
● Attend all assigned Person Served meetings and external appointments.
● Address and follow up on all Person Served concerns.
● Assist with Person Served new admission planning and intake.
● Participate in a rotation of On-Call with other administration members to assist with after hours communications and some scheduling needs.
● Prepare and submit all required documentation or reporting in accordance with federal, state, and company guidelines.
● Review and maintain accurate records using the company's current charting systems, ensuring all required documents and data are present, readily available, and consistent.
● Participate in the orientation, mentorship, and training of new employees.
● Provide clear direction, appropriate instruction and assistance, and attainable expectations to direct support staff.
● Set and oversee day-to-day activities for assigned locations.
● Oversee and manage any crisis situations, including coaching staff, re-establishing rapport, and collaborating with the Designated Manager on incident debriefing.
● Manage and oversee the overall well-being and progress of persons served, collaborating with appropriate individuals in the company for improvement, concerns, and adjustments.
● Collaborate with the Designated Manager on behavioral concerns of the persons served.
● Collaborate with the Designated Manager on the effectiveness of SPA delivery, methodologies, and progress on the persons served outcomes based on measurable and observable criteria.
● Ensure outcomes are being carried out and achieved for persons served.
● Collaborate with the Designated Manager regarding medication updates.
● Review, document, and ensure accurate medication administration for persons served.
● Collaborate with the Designated Manager on medical concerns of the persons served.
● Intentional one-to-one interaction and observation of persons served to identify program
improvement areas.
● Ensure nutritional therapy menu is provided, that balanced nutrition is offered and provided to persons served and staff.
● Ensure that all team members are adequately trained, adhering to company policy and procedure, as well as filing the proper documentation and follow up documentation required by state, federal, or company if they are staff not meeting these requirements or are in violation of these policies and procedures.
● Manage and oversee that the DSP team is following the financial planning and budget for the home and persons served (when appropriate).
● Maintain property (interior and exterior) with excellence in terms of cleanliness, safety, and licensing requirements and regulations.
● Oversee and ensure infection control protocols, safety protocols, standard operation procedures, and emergency procedures are followed.
● All other duties as assigned.
Because our culture is a significant part of our mission and the development of people, all leadership positions act as people developers by actively partnering with Seasons Adult Foster Care to mentor employees and persons served in growing emotionally, intellectually, and in life skills. All leaders are expected to have a servant leadership mentality and approach seeking to elevate individuals and their team before themselves.
Secondary job responsibilities include but are not limited to:
● Assist with miscellaneous department duties as requested.
● Serve as direct support staff as necessary.
● Attend all mandatory meetings and required training.
● Assist with, or participate in, writing various materials as assigned including, but not limited to: training materials, company policies and procedures, and professional communication.
QUALIFICATIONS:
Minimum Education and Experience:
One of the following requirements minimum:
● A baccalaureate degree in a field related to human services, and one year of full-time work experience providing direct care services to persons with disabilities or with significant and chronic behavioral health concerns;
● An associate degree in a field related to human services, and two years of full-time work experience providing direct care services to persons with disabilities or with significant and chronic behavioral health concerns;
● A diploma in a field related to human services from an accredited postsecondary institution and three years of full-time work experience providing direct care services to persons with disabilities or with significant and chronic behavioral health concerns;
● A minimum of 50 hours of education and training related to human services and disabilities; and four years of full-time work experience providing direct care services to persons with disabilities or with significant and chronic behavioral health concerns under the supervision of a qualified staff person.
● Must have a valid Minnesota Driver’s License and clear motor vehicle report.
● Ability to pass a background check upon hire and periodically throughout the course of
employment.
PREFERRED:
We would like to see experience in these areas:
● Registered Nurse, Licensed Practical Nurse or Designated Coordinator with case management
experience, preferably with a focus on behavioral health.
● Proven history of supervising staff to complete projects; developing and leading staff.
● Experience working with medical software to record, document, and complete files for persons served; Experience with Therap a plus.
● Five plus years of professional experience in the mental health, medical, or human services fields required with at least three years at the supervisory level preferred.
● Clinical expertise in crisis intervention, skill in working with the mentally ill population, and with individuals undergoing acute episodes of psychiatric distress.
Knowledge, Skills, and Abilities:
● Excellent interpersonal skills with ability to interact with a variety of individuals in a professional, kind, and tactful manner.
● Ability to prioritize projects, completing tasks accurately within deadlines.
● Intermediate to advanced computer proficiency.
● Exemplary grammar, editing, and proofreading skills.
● Excellent writing and verbal communication skills.
● Excellent decision making and problem solving skills.
Working Conditions:
Mental/Motor Demand Factors:
● Ability to demonstrate time awareness, self-direction, concentration, reading skill, writing skill, and tact
approximately 85% of the time.
● Ability to demonstrate verbal reasoning, math reasoning, independent action, memory skill, and problem solving skill approximately 80% of the time.
Physical Requirements:
● Prolonged periods of sitting at a desk and working on a computer.
● Prolonged periods of driving or moving from location to location.
● Must be able to stand for long periods of time.
● Ability to perform patient/Person Served transfers as needed with or without assistance
● Ability to participate in crisis interventions including the possibility of restraining a patient/Person Served.
● Must be able to lift up to 50 pounds at times.
Environmental Condition Factors:
● Ability to work alone, with others, around others or with customer/public contact 100% of the time.
● Ability to work with noise approximately 80% of the time.
● Ability to work an extended day approximately 15% of the time.
● Ability to work in an environment where persons served may become physically violent toward property, each other, or the staff.
● Ability to engage in physical blocks, restraints, and holds when necessary. Training by the company to meet the expectations of these mentioned holds, restraints and physical blocks will be provided.
Work Environment:
The work environment involves working in residential homes and out among the community alongside individuals (persons served) who suffer from persistent chronic mental illness and have the potential to be verbally, emotionally, and physically aggressive toward themselves, each other, and staff. Staff will be required to
complete training to read the persons served and fellow teammates body language to anticipate actions and work together using verbal and non-verbal communication to deescalate a person served that may be struggling to control their own behavior.
The aforementioned statements are not intended to encompass all functions and qualifications of the position; rather, they are intended to provide a general framework of the requirements of the position. Job incumbents may be asked to perform tasks not specifically addressed in this job description.
Specifications:
● The Designated Coordinator in this position is full-time, with some flexibility based on program needs. Some weekends or evenings are required to provide training or follow up to programming.
● This position is in person only, not able to be remote.
● Participation in the rotating evening/weekend on-call team will be required.
● Starting salary will be evaluated based on experience and licensure.
● Benefits eligible full time position- Please inquire with Human Resources for a list of available benefits.
Registered Nurse(RN) / Licensed Practical Nurse (LPN)
Reports to: Program Director
1.0 FTE
Overview
The nurse on staff for our persons served, in accordance with the regulations outlined by the
Minnesota Department of Human Services (MN DHS) under the 245d guidelines, is responsible
for overseeing the normalized, therapeutic and preventative care for individuals that suffer from
multiple diagnoses including a primary diagnosis involving persistent, chronic mental illness
and related conditions. The Person Served Nursing Staff ensures compliance with state
regulations, provides leadership to our Direct Support Professionals, and maintains the overall
quality of care and support provided to individuals.
Responsibilities
As the Person Served Nursing Staff, your responsibilities will include:
1. Records
● Ensuring compliance with MN DHS 245d guidelines and other relevant regulations.
● All aspects of medication management for up to 26 clients
● Conducting regular audits, assessments, and meetings to monitor medication effectiveness and compliance.
● Act as a liaison with external entities, such as state and county officials, and healthcare providers.
● Ensure annual paperwork, diagnosis, appointments, and contacts are current.
● Participate in high level appointments.
● Assist program director with writing program and care plans that will be followed.
● Assist with intakes and discharge planning.
2. Staff Leadership and Development
● Providing leadership, guidance, and supervision to program staff, including but not limited to, House Managers, Designated Coordinators, and Direct Support Professionals.
● Assist with developing and conducting staff training programs to ensure compliance with MN DHS 245d and other regulations, company policy, procedures, and industry best practices.
● Conducting medication administration classes and completing Live Demo evaluations for staff and providing feedback to human resources on any staff members that will require additional training or education.
3. Quality Assurance
● Implementing initiatives to enhance the overall quality of care and services to the persons served.
● Monitor and evaluate the effectiveness of care plans and medications, using necessary documentation to show the need for changes in care plans or medications to present to internal and external teams for approval.
● Notating the changes and ensuring accuracy of medical and behavioral health information in the electronic records and person served files.
● Provides feedback to help assess medical and psychiatric needs.
● Will participate in completion and follow up of appointments to ensure attendance, quality of care information changes and/or evaluations to ensure programing is in place and follows the new support plan to provide the best person-centered care.
● Point of contact for the Pharmacy to support medication order questions or to clarify any questions.
● Ensures the documentation, disposal, and/or return of medications to the pharmacy is completed and correct.
● Will conduct weekly, monthly, quarterly and annual electronic records audits.
4. Interagency Collaboration
● Maintaining collaborative relationships with external agencies, service providers, and internal teams.
● Participating in meetings and discussions with relevant agencies to coordinate services and support for individuals.
● Collaborates with internal teams to keep them informed of programming needs, the possible need for changes in staffing, medication or diet, and corrections of staff behavior that may need to be addressed.
Qualifications
To be successful in this role, you should possess the following qualifications:
● Bachelor’s degree in nursing; Current and unencumbered MN Nursing licensure.
● At least two years of experience in management of patient care records.
● Experience with psychological aspects of patient care
● Clinical expertise in case management and complex care coordination
● Strong assessment, critical thinking, and decision-making skills
● Comprehensive understanding of MN DHS 245d guidelines and other relevant regulations; or the willingness to learn this.
● Strong leadership, interpersonal skills, and excellent communication skills both written and verbal.
● Ability to work effectively in a team and independently.
● Ability to think critically and be very detail oriented
● Ability to present professionally to a board, providers, internal teams, external teams and those under your supervision.
● Ability to work in a fast-paced environment, with a high level of organization
● Proficiency in documentation and record keeping.
● Able to pass a DHS (Department of Health Services) background check
● A valid driver’s license and clean driving record
Preferred:
● Registered Nurse or Licensed Practical Nurse with Case management experience; a focus on mental health illness a plus.
● Proven history of supervising staff in a patient care setting
● Experience working with medical software to record, document, and complete files for clients; Experience with Therap a plus
● Clinical expertise in crisis intervention, skill in working with the mentally ill population, and with individuals undergoing acute episodes of psychiatric distress.
Expectations
As a Person Served Nursing Staff, you are expected to:
● Demonstrate a commitment to upholding the highest standards of care and compliance with applicable laws, regulations and best practices.
● Provide strong leadership and support to staff members to ensure a positive and effective work environment.
● This position involves on- call and in some circumstances when there is potential risk that a client may need crisis management that requires the on staff nurse, you may be asked to respond as part of the Crisis Management Team.
● Coordinate with team members to ensure they are aware of the reporting needed in crisis management situations. Follow up on this reporting and conduct training with staff to ensure they are following the Crisis Intervention Plan.
● Participates in or reviews all consults or medical appointments to assist with care plan management and/or get clarification on documentation from care team, pharmacy or other medical providers.
● Manage all Medical Administration Records (MAR) as well as be responsible for all chart audits, compliance reviews of files and updates to files or MARs.
● This position would also assist in setting Standard Operating Procedures (SOP) based on current programming, clients enrolled and to ensure we are following 245D expectations.
● Teach and train staff to properly enter data when needed to ensure we are communicating effectively through charting.
● Participate in continuing education to ensure personal licensing is current and valid.
This job description is intended to convey information essential to understanding the scope of
the position and is not an exhaustive list of responsibilities, duties, and qualifications.
Program Director
Reports to: Director of Operations
1.0 FTE
Overview
Overview the Program Director, in accordance with the regulations outlined by the Minnesota Department of Human Services (MN DHS) under the 245d guidelines, is responsible for overseeing the day-to-day operations of programs and services for individuals in our care that suffer from multiple diagnoses including a primary diagnosis involving persistent, chronic mental illness and related conditions. The Program Director ensures compliance with state regulations, provides leadership to staff, and maintains the overall quality of care and support provided to individuals.
Responsibilities
As a Program Director, your responsibilities will include:
1. Program Oversight
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Ensuring compliance with MN DHS 245d guidelines and other relevant regulations.
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All aspects of case management for up to 26 clients
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Developing and implementing policies and procedures to maintain program compliance in collaboration with operations and external development teams.
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Conducting regular audits, assessments, and meetings to monitor program effectiveness and compliance.
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Act as a liaison with external entities, such as licensing agencies, state and county officials, and healthcare providers.
2. Staff Leadership and Development
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Providing leadership, guidance, and supervision to program staff, including but not limited to, House Managers, Designated Coordinators, and Direct Support Professionals.
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Developing and conducting staff training programs to ensure compliance with MN DHS 245d and other regulations, company policy, procedures, and industry best practices.
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Conducting performance evaluations for direct reports and providing feedback to human resources on any staff members as necessary.
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Educates the staff and client teams to create a care plan, offer education and guidance to produce the best possible outcomes to program participants.
3. Quality Assurance
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Implementing initiatives to enhance the overall quality of care and services.
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Monitor and evaluate the effectiveness of care plans, making necessary adjustments and modifications as required.
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Addressing any issues related to the quality of care and services provided.
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Advocates for personalized treatment options that address the individual client needs.
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Assess medical and psychiatric needs, completion and follow up of appointments to ensure attendance, quality of care information changes and/or evaluations to ensure programing is in place and follows the new support plan to provide the best person-centered care.
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Identify, support and drive change where areas of performance improvement are needed to ensure person-centered support plans are being met according to the programing for the person served.
4. Client Care and Support
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Ensuring that individuals receive appropriate and person centered care and support.
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Collaborating with internal and external teams to develop person centered care plans and goals for each client.
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Resolving any client-related issues or concerns in a timely and effective manner.
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Monitor documentation to make adjustments to programming as client health and wellbeing require.
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Collaborate with internal teams to ensure proper staff to client ratios are identified and communicated.
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Communicate effectively with the clients and their families about the clients health condition to offer education and guidance for navigating complex medical decisions.
5. Interagency Collaboration
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Establishing and maintaining collaborative relationships with external agencies, service providers, and internal teams.
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Participating in meetings and discussions with relevant agencies to coordinate services and support for individuals.
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Schedule, prepare, and conduct client meetings with internal and external teams as required by their Service Plan Addendum
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Serve as a liaison between the clients and the state and county agencies involved to ensure and promote quality care with the best outcomes.
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Collaborates with internal teams to keep them informed of programing needs, the possible need to changes in staffing, corrections of staff behavior that may need to be addressed
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Identify changes needed in person centered programming that may require additional information to move forward with a project, licensure, day to day operations and/or make submissions to agencies that may require additional approval to be put in place.
Qualifications
To be successful in this role, you should possess the following qualifications:
● Bachelor's degree in nursing or healthcare related discipline; Certified Case Manager (CCM) and/or Accredited Case
Manager (ACM) certification
● At least two years of experience in a supervisory or managerial role within a human services setting.
● Experience with psychological aspects of patient care
● Clinical expertise in case management and complex care coordination
● Strong assessment, critical thinking, and decision making skills
● Comprehensive understanding of MN DHS 245d guidelines and other relevant regulations.
● Strong leadership, interpersonal skills, and excellent communication skills both written and verbal.
● Ability to work effectively in a team and independently.
● Ability to think critically and be very detail oriented
● Ability to present professionally to a board, providers, internal teams, external teams and those under your supervision.
● Ability to work in a fast paced environment, with a high level of organization
● Proficiency in documentation and record keeping.
● Able to pass a DHS (Department of Health Services) background check
● A valid driver’s license and clean driving record
Preferred:
● Registered Nurse Case management experience with a focus on mental health illness.
● Proven history of supervising staff to complete projects; developing and leading staff
● Experience working with medical software to record, document and complete files for clients; experience with Therap a
plus
● At least five years of professional experience in the mental health, medical, or human services fields required with at least
three years at the supervisory level preferred.
● Clinical expertise in crisis intervention, skill in working with the mentally ill population, and with individuals undergoing
acute episodes of psychiatric distress.
Expectations
As a Program Director, you are expected to:
● Demonstrate a commitment to upholding the highest standards of care and compliance with applicable laws, regulations
and best practices.
● Provide strong leadership and support to staff members to ensure a positive and effective work environment.
● During certain circumstances you may be asked to be on call when there is potential risk that a client may need crisis
management as identified by you, the individual's team and/or other agencies.
● Communicate with team members to ensure they are aware of the reporting needed in crisis management situations.
Follow up on this reporting and conduct training with staff to ensure they are following the Standard Operating Procedures.
● Participate in or review all consults and make programming decisions or get clarification on documentation from providers,
pharmacy or other medical providers.
● Continuously seek opportunities for program improvement and professional development.
● Communicate effectively with individuals, staff, and external providers and/or teams to maintain positive and collaborative
relationships.
● Manage all Medical Administration Records (MAR) as well as be responsible for all chart audits, compliance reviews of files
and updates to files or MARs.
● Follow up on all appointments to set programming based on new information and communicate this to the appropriate
staff as needed.
● This position would also assist in setting Standard Operating Procedures (SOP) based on current programming, clients
enrolled and to ensure we are following 245D expectations.
● Teach and train staff to properly enter data when needed to ensure we are communicating effectively through charting.
● Participate in continuing education to ensure personal licensing is current and valid.
● Participate in ensuring we are meeting federal, state, and county licensing requirements for our clients.
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of responsibilities, duties, and qualifications.
DEVELOPING PEOPLE
TO DEVELOP PEOPLE
Providing a person centered approach in a supported living environment.
